At the Mauritius Housing Company (MHC) Ltd, we are committed in providing quality service to our customers at all times. In order to continuously improve and maintain high quality service, we would appreciate if you could please spend a few minutes of your time and tell us about your experience at MHC by completing the questionnaire below. Your feedback will be treated confidentially and also help us to meet your expectations and ultimately to serve you better.  1. How did you hear about MHC Ltd? (You may select more than 1) * Radio TV Newspaper Billboard Roadshows Friend/Relative Magazines Sales Officer Social Media Website Others 2. For which MHC Ltd product/service you came to us? (You may select more than one) * Savings - PEL/JPS Fixed Deposit Account Home Loan Flexi Loan Estate Project 3. How do you rate your overall customer experience at MHC Ltd? * Good Satisfactory Fair Poor 4. Which branch do you visit the most frequently? * Port Louis Curepipe Goodlands Flacq Bambous Triolet Moka Rose Belle Rodrigues Chemin Grenier 5. How knowledgeable were the staff who served you? * Good Satisfactory Fair Poor 6. How helpful were the staff who served you? * Good Satisfactory Fair Poor 7. How long you had to wait before being served? * 0-10 mins 10-20 mins 20-30 mins Over 30 mins 8. How would you rate your interaction with MHC Ltd staff? * Good Satisfactory Fair Poor 9. How do you rate the overall customer service level at MHC Ltd? * Good Satisfactory Fair Poor 10. How likely is it that you would recommend MHC Ltd to a friend, colleague or family? * Always Frequently Occasionally Rarely Never 11. How would you rate the information displayed on MHC Ltd's Website? * Good Satisfactory Fair Poor 12. What additional services/products would you like MHC to introduce to better serve you? (Please specify) Thank You   (OPTIONAL):- Name of Customer: Email Address: Contact No.: Residential Address: Submit
